Four Seasons Hotel Mutu
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Almaty
Four Seasons Hotel Mutu
Homestay
Opened in 2024
Zhamakaev koshesi, 258/23, Almaty, 050000, Kazakhstan
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Highlights
Newly renovatedNewly opened
Delicious breakfastAmenities
Parking
Priority airport pick-up
24-hour front desk
Luggage storageFree
Priority airport drop-off
Car rentals
Station pick-up service
Currency exchange
All Amenities
Property Description
Four Seasons Hotel Mutu， is the perfect place to unwind after a day of travel or work.
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8.4/10
Very GoodFacilities: Complete
Sanitation: Clean
Environment: Clean
Service: Friendly
All 40 Reviews
Surroundings
Metro: Abay
(6.3 km)
Metro: Baikonur
(7.0 km)
Airport: Almaty International Airport
(22.9 km)
Train: Alma Ata 2
(10.3 km)
Train: Almaty 1 Train Railway Station
(24.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Double Bed Room
1 queen bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
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15
Deluxe Mountain View Suite
1 king bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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9
Standard 2-bed Room
2 single beds
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
Check Availability
Guest Reviews
8.4/10
Very Good
40 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.3
- Location8.3
- Service8.6
Average for similar properties in Almaty
Juliette Capulet
June 22, 2025
Leave all your hopes for nice rest behind this “hotel”’s doors.
We had a trip with 2 my friends (3 girls) and we’ve ordered 2 standard rooms to stay.
We’ve arrived at 1pm. There were a lot of flip flops near the door, but no one inside. We’ve been waiting for a while, that we’ve met a hostess. She was very sweet (hospitality btw was the only nice thing there).
Nice lady walked us to our place to stay, it was Spa area. There was 2 rooms without windows (-1 floor), but shower was in common spa area (outside our rooms), sink and toilet were placed only in one of our rooms. All furniture items were either broken or dirty.
We were in such a messed mood because of all that horrible rooms’ conditions, we’ve switched a hotel immediately.
Photos of this “amazing” spa area and a neighbor room (with shower but without toilet) are attached.
PS there is nothing common between this place and Four Seasons hotels
Guest User
February 2, 2025
I like the stay and Adiva she is good cook. She is very accommodating though she cannot speak English. Google translate helped us to communicate with her. Highly recommended to our friends and family. Book a taxi with them as the place is hardly reach by the airport taxi. In addition airport taxi is expensive. 😍✌️
Riyuexingchenxingyue
May 25, 2025
Very good, very convenient, very easy to use, like it, very good, very good, like it, especially, good quality, very good, will buy it again [Love it][Love it][Love it] Will stay again
Original TextTranslation provided by Google
Guest User
April 26, 2025
The hotel is located in a villa in a wealthy area. There is no sign. It is low-key. I arrived at night and thought I was mistaken. I woke up the next day and found a different world. It was nice to drink tea, chat and exercise in the yard. The bathroom in the room is not together, which is a little inconvenient, but it eliminates the odor that is easy to produce. The proprietress is amiable and the hygiene is very clean. It feels like home. It is a hotel worth recommending.
Original TextTranslation provided by Google
Feixiangdechengyi
November 18, 2024
The holiday villa is located opposite the Isentan Mall and the Ritz-Carlton Hotel. It is jointly opened by Chinese people. The hotel's decoration is grand and comfortable, and the beds are very comfortable. Especially for travelers who don't understand Kazakh language, the hotel also provides help with taxis and airport and station pick-up services. It is very worthwhile for Chinese people to come and stay here.
Original TextTranslation provided by Google
Guest User
May 19, 2025
Chinese people are specifically trying to scam Chinese people. The Chinese and English names are the same as the Four Seasons Hotel, but it is actually a villa B&B. The sanitary conditions are poor, the carpet is extremely dirty, there are bugs in the room, and you basically dare not take off your clothes to sleep. The bathroom is shared and the water is ice cold.
Original TextTranslation provided by Google
Guest User
May 12, 2025
As the first choice for business travel, this hotel perfectly balances efficiency and comfort. The conference room is well-equipped, the network is stable and fast, and the office area is quiet and undisturbed. The guest rooms are simple and modern in design, with spacious desks and sockets in reasonable locations. The gym and self-service laundry room are open 24 hours a day, which solves the worries of long-term business trips. The service response is fast, and even small things such as printing documents are handled professionally and trustworthy.
Original TextTranslation provided by Google
70nianlaobing
May 1, 2025
The hotel is a small villa. I didn't notice that the room I booked was in the basement. There was no toilet, but a public bathroom. However, there were not many guests, so taking a shower was not affected. You need to go upstairs to use the bathroom. The boss is Chinese and there is no language barrier. The guests are also Chinese and it is easy to communicate. The boss is very enthusiastic. The breakfast is rice porridge, steamed buns, eggs, and side dishes, which are suitable for Chinese stomachs.
Original TextTranslation provided by Google
samuel
April 29, 2025
"**, Chinese people only cheat Chinese people, ***" --- quoting the words of the first Chinese brother I met in the hotel
It's not a Four Seasons Hotel. It's just a homestay.
No soundproofing.
Breakfast is porridge, steamed buns and shredded potatoes. If you don't get up early, you won't get it.
Some rooms don't have toilets, but public bathrooms.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Parking
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Priority airport drop-off
Additional charge
Car rentals
Station pick-up service
Additional charge
Currency exchange
More Amenities
Parking
Parking
Transportation
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Luggage storage
Free
Currency exchange
Public Areas
Smoking area
Cleaning Services
Laundry detergent
Property Policies
Check-in and Check-out Times
Check-in: After 11:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeChinese
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 16 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 10
Four Seasons Hotel Mutu， is the perfect place to unwind after a day of travel or work.
All rooms are non-smoking.
Staff at this property's 24-hour front desk can speak 3 languages, including English.
Guests arriving by car can use the property's parking lot.
All rooms are non-smoking.
Staff at this property's 24-hour front desk can speak 3 languages, including English.
Guests arriving by car can use the property's parking lot.