111-117 Sussex Gardens, Westminster, London, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
109 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.2
Service8.5
Cleanliness8.5
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(2)
Guest User
Standard Double Room
Stay Date Feb 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 13, 2024
Near Paddington Station, Excellent Position with acceptable price.
Room is small
Karen
Standard Double Room
Stay Date Aug 2022
Solo travelers
35 Reviews
7.5/10
Posted on Sep 23, 2022
This hotel doesn't have an air conditioner. You can't open the windows because they've got them so that you can only open them three inches they put child locks on them. I would say that the room was not cool enough to be totally comfortable but somewhat acceptable and perhaps December January and February. This place is not inhabitable June July and August. Also the room was weird I had six steps going up to the toilet so I have to be cognizant in the middle of the night when I'm going to the bathroom not to fall down and break my bottom. My room said it came with breakfast but it was only a continental breakfast and it looked nasty but since it said breakfast the person who was serving breakfast was a nice enough to give me a full breakfast which was basically one egg bacon toast and beans which was acceptable. Continental breakfast is not acceptable and unless you book on the hotels website then that's what you're still basically a high carb high calorie low nutritional value meal. Would I stay here again? No unless it was December and January because there's no air conditioner which is unheard of. They have two fans in the room but what they basically do is essentially blow hot air around your room. I like the location of the hotel and I thought that the staff is professional. Also they don't clean your room every every day. They only clean the rooms every 4 days I find that completely unacceptable especially in 170 US dollar price point. Unacceptable. I only stayed one day so it didn't affect me but that I say three days I would have been very annoyed about their cheap policy if not cleaning the room on a daily basis who does that? I like the Polish lady that worked at the reception. Also this hotel has stairs in some funky locations. To get to my toilet I have to climb up six stairs to get to my room I had to climb up two different flights of five or six stairs also. They should clean the room daily for their price point it's ridiculous and guess what spend some money and put an air conditioner in the damn room.
TonyKL
Single Room
Stay Date Sep 2022
Solo travelers
25 Reviews
10.0/10
Outstanding
Posted on Oct 14, 2022
Had a nice stay. Was able to leave luggage before check in. The room was clean and comfortable. Good WiFi and a nice continental breakfast. Good value for money and excellent location.
Guest User
Single Room
Stay Date Mar 2025
Solo travelers
4 Reviews
8.5/10
Very Good
Posted on Apr 24, 2025
The hotel is in a good location, quiet in a busy city; although it is old, it is relatively clean and the breakfast is good. The downside is that the room is very small, and the washbasin, hair dryer and other antiques may cause some minor problems, which is understandable considering the age of the building.
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Anonymous User
Single Room
Stay Date Aug 2023
Business travelers
10 Reviews
7.5/10
Posted on Oct 10, 2023
I haven’t been to London in a few years. Hotel prices have taken off. The location is very good. It’s right next to the station. It’s very convenient to go to the airport. The front desk is very friendly and can store luggage. The room is relatively small, but it has everything you need. It’s the best Book in advance for a better price
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Xiaoshenshenll
Single Room
Stay Date Jan 2024
Business travelers
19 Reviews
9.7/10
Amazing
Posted on Apr 20, 2024
Stayed here on business trip, the room is a bit small, but the location is OK.
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Guest User
Comfort Family Room
Stay Date Jul 2023
Family
6 Reviews
9.0/10
Great
Posted on Aug 17, 2023
Breakfast was a simple continental breakfast but adequate. The room is very small, no extra bed. A family of three can book a family room. The location is excellent, the train and subway are convenient, and the security is good. No air conditioning, but London is not hot
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Guest User
Quadruple Room
Stay Date Sep 2022
Family
3 Reviews
10.0/10
Outstanding
Posted on Oct 17, 2022
It's a small hotel, but it feels really well-maintained. The bathroom and room were clean to every corner, and the bed was very comfortable, so I slept well even on the first day after checking in after a long flight. The location is close to the station and in a quiet residential area, so it was convenient and safe to go out using Paddington Station.