It is advisable to download the Bobocabin apps before you arrive. All the communication, room key and check-out process will be via their apps. Room service is a breeze. Just chat with them your order and when to deliver it and they did deliver it on time. The view is to die for. We managed to watch the sunset on the first night and it was splendid! Will definitely try the other Bobocabin whenever I travel to Indonesia in the future.
I stayed at the hotel while waiting for my next flight, and it was in a very convenient location and easy to access. The room was clean and comfortable and the breakfast in the morning (which was included) made the stay great value for money!
Spacious room, clean, good water pressure, located next to main road with shops all around the corner, welcoming customer service…great choice to stay in Medan overall!👍
Weekend rate is expensive compared with weekdays. Unfortunately there is no swimming pool or gym. Suitable for travellers who wants convenient around the city. For the price - yes i will return to the hotel again. Thumbs up.
Really enjoyed by the scenery of the Toba Lake😍 so happy, the room is clean, but there was some troubles when i want to checked out the receptionist said that we lost the mug, but that was OB’s fault, except from that everything soo nice, we’ll definitely come back!!
GGuest UserWonderful upscale hotel in Dolok Sanggul clearly catering to foreign tourists. It's an impressive place visually from the outside, with a roomy, partially open-air dining/restaurant area making full use of the beautifully mild climate of the mountainous area south of Lake Toba. Breakfast is served starting at 7am and the restaurant appears to be open all day, though service stops at 10pm except for room-service beverage requests. Beverages are primarily juices, teas and coffees, though beer is also an option (Bintang). Food options are a mix of Batak/Indonesia, Chinese and Western-style. Most of the Western options were either steaks or pasta, and they were out of the steak. Unfortunately, I ended up with food poisoning later that night but I don't think it's fair to ding them for that.
The room was very comfortable. An armoire for hanging clothes as well as another hanging rack. Complimentary towel and room slippers. Television had several HBO channels as well as more local programming, perhaps 12-15 stations total to choose from.
The bathroom is definitely oriented towards tourists. Some basic toiletries like toothbrush/toothpaste. Western-style flush toilet with both toilet paper and the traditional butt-gun water hose. Shower gave good hot water although controls were very touchy. There was a hand/body soap dispenser in the shower but no bar soaps in the bathroom or shampoo. There were no signs indicating you shouldn't drink the tap water but, it's Indonesia and you should never drink the tap water if you're a tourist. Two small bottles of water were in the room along with a coffee-maker.
Definitely a great option if you're in the area.
LLynn99I recently stayed at the Samosir Cottage on Samosir Island from November 29 to December 1, 2024.
The room was spacious, a significant plus. However, the toilet area required attention, with ants present, as mentioned in previous reviews. While this was acceptable for me, it's an area for improvement.
What truly impressed me was the exceptional service from the receptionist. They clearly explained options and kindly upgraded us to a bigger room. Their helpfulness and professionalism made a significant difference in our stay.
We booked two deluxe rooms, but the first room had a smoke smell, prompting us to request a change or upgrade.
Overall, while there's room for improvement in bathroom maintenance and mattress covers, the Samosir Cottage's spacious rooms and excellent service make it a solid choice for those visiting Samosir Island.
Rating: 3/5 stars
Recommended for: Spacious rooms, excellent service
Areas for improvement: Bathroom maintenance, mattress covers”
KKay AminosPlan to book Mikie, unfortunately fully booked. Saw this available for family room, super really excellent! Great family room and love the hotel. Just suggestion should have water heater coz the water is too cold🥶
MMax WakefieldWe stayed one night on our way through Medan to the airport the next morning. The hotel is clean, has public drinking water dispensers and some shops and restaurants immediately below so you don't have to go anywhere once you're there. It's 10-15min in a cab to the airport from there. Easy.
MMangunsongsThe hotel location is near Kualanamu airport. The condition of the rooms is good and well maintained. The room is very spacious, equipped with a large refrigerator and sink. Complete amenities and affordable prices. The staff is friendly and very helpful to guests' needs.
MMrJonoWorth it, strategic location near night coulinary place… selat panjang street, semarang street. Clean and comfort room.. with cool aircon. Definitely will stay here next time.😍👍
RRijkProbably the best resort in Pantai Cermin. The staff is friendly and attentive. We had good matrasses and a spacious room. The website includes a note that ‘some rooms have windows’, suggesting the chance of getting a room in some sort of cave. We think most rooms have (several) windows, so the description of the rooms deserve better.
Be aware that the place is hard to get or to leave if you don’t have your own means of transportation. Taxis don’t come here, maybe Grab does. Foreign tourist hardly come here and only a few staff speak English, but Google translate can help out. The resort is busy in the weekends with local tourists from nearby, like Medan. The immediate surrounding is regularly sweeped to remove rubbish, but many places, including the beach has a pollution issue.
GGuest UserFantastic views, good breakfast. Some of the staff were disinterested in answering our questions about the island, tours, and bike rentals. But Lisa was very helpful and kind.
GGuest UserThe hotel was unable to find in Waze and Google Map until we asked someone.
The front desk staff aren't well verse in English and struggling to understand our English and broken bahasa Indonesia.
Booked a room via trip.com and promised King bed but the hotel staff said all economy room comes with queen bed. We found booking information was misleading and felt cheated.
There wasn't a toilet paper in the bathroom and I asked for twice. Promised to deliver but did not.
The pillows of the room are not for normal human being and my partner has to remove more than half of the ” artificial form” of the pillows to reduce height.( I m more than 5 feet and he is more than 6 feet height).... otherwise it is IMPOSSIBLE to sleep with this kind of pillow.
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