Hotel with a very good price-quality.
The family room is functional with a good spacious optimization.
The litter is very comfortable as in all the hotels in the teaching.
A small bemol for the comfort of the clockworkers that do not present the usual volume of the clockworks in the chain and the cleanness of the rooms (hair presence in one of the beds, shower and furniture poorly or not cleaned).
But these details are compensated by the host's sympathy.
The hotel is located in the suburbs of Troyes, very close to the A5 highway. The room is very small and the facilities are relatively simple. There is a private bathroom, but it is very small. Parking is free and there is no elevator. It is owned by Jinjiang Group.
It's a cheap basic hotel with small and clean rooms. Basic breakfast, but in accordance with the price. Price/quality ratio is OK. Close to main roads and restaurants.
I've booked one night on TRIP.com, breakfast and taxes inclusive and I received a confirmation by email. Nevertheless, at arrival at the hotel, the deskmanager said that a Chinese firme (so, not directly TRIP.com) made our booking without breakfast and taxes and they claimed the payment.
The hotel is a very nice hotel, but is it a good location for a few nights?
The restaurant is a good restaurant, a tight pasta, a very fast-cooling, a meal does not seem to be a traditional cuisine or a home.
Despite our arrival has a normal time 15h no staff and hosting at the computer boundary and it starts problems ...
1/ne Not recognized reservation ....(1er sav call)
2/payement of the stay tax ( which should be directly in the internet payment for the facility )
3/ sending confirmation mail with access4 that does not arrive (2nd SAV call)
4/ Computer problem digital azerty keyboards are up to the top of the screen and not very accessible
45 reviews
7.0/10
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8.5/10
Very Good
DDavid AntonyAmazing location, nicely refurbished building and area. Private room is a decent size, essentially like a no-frills hotel for around 50€ a night (not sure how sustainable this price will be).
Was able to park bikes reasonably securely to stands in courtyard, and excellent cycle lanes nearby. Staff very helpful. Free WiFi. USB charging in room. Soap and towels in private rooms.
No accessible WC in public area, seemed to be blocked off by the restaurant in the morning.
Can't vouch for dormitories or restaurant as we didn't try either.
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
GGuest UserBooking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
GGuest UserThe hotel meets expectations. Simple and rather clean. Perfect for one night. On the other hand, the shower is a little tight with a shower curtain too close to the toilet, and paid parking (4 euros)! Damage !
GGuest UserI needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat.
If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
BBronsteinLike two weeks ago in Ludres, I was overtaken by the Concierge with money claims that were not explainable in part. I had booked on Trip and used Coins. The hotel must at least know that the room is paid. Dumb foreigners take off? The hotel I know for a long time. The rooms are a little bigger than in the neighboring IN hotel and now have a refrigerator and a Senseo machine (photo). The hotel has an elevator and some rooms have a valley view.
It was one of the B & B hotels 3 years ago.
Opening times are limited. Eventually, you are facing closed doors. There is an automatic desk for the reception of the room card.
TTurushevaVA great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
GGuest UserAbout 10 mins walk from colmar station. Housekeeper is good, they folded our Pyjamas. However, there is a dried pee smell in the toilet area, although it looks clean. Could be the toilet bowl surface or the flooring that is permanently stained.
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